Detail výsledku

Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants

WANNER, L.; KLUSCH, M.; MAVROPOULOS, A.; JAMIN, E.; MARIN PUCHADES, V.; CASAMAYOR, G.; ČERNOCKÝ, J.; EGOROVA, E. Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants. In The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good. Lecture Notes in Computer Science. Lecture Notes in Computer Science book series. Salamanca: Springer International Publishing, 2021. no. 10, p. 316-327. ISBN: 978-3-030-85739-4. ISSN: 0302-9743.
Typ
článek ve sborníku konference
Jazyk
anglicky
Autoři
Wanner Leo, Prof., FIT (FIT)
KLUSCH, M.
MAVROPOULOS, A.
JAMIN, E.
MARIN PUCHADES, V.
CASAMAYOR, G.
Černocký Jan, prof. Dr. Ing., UPGM (FIT)
Egorova Ekaterina, Ing., Ph.D., UPGM (FIT)
a další
Abstrakt

We present a knowledge-driven multilingual conversational agent (referred to as "MyWelcome Agent") that acts as personal assistant for migrants in the contexts of their reception and integration. In order to also account for tasks that go beyond communication and require advanced service coordination skills, the architecture of the proposed platform separates the dialogue management service from the agent behavior including the service selection and planning. The involvement of genuine agent planning strategies in the design of personal assistants, which tend to be limited to dialogue management tasks, makes the proposed agent significantly more versatile and intelligent. To ensure high quality verbal interaction, we draw upon state-of-the-art multilingual spoken language understanding and generation technologies.

Klíčová slova

Conversational agent, Agent service coordination, Dialogue management, Ontologies Multilingual

URL
Rok
2021
Strany
316–327
Časopis
Lecture Notes in Computer Science, roč. 12946, č. 10, ISSN 0302-9743
Sborník
The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.
Řada
Lecture Notes in Computer Science book series
Konference
19th International Conference on Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good (PAAMS 2021)
ISBN
978-3-030-85739-4
Vydavatel
Springer International Publishing
Místo
Salamanca
DOI
UT WoS
000791045800026
EID Scopus
BibTeX
@inproceedings{BUT175848,
  author="WANNER, L. and KLUSCH, M. and MAVROPOULOS, A. and JAMIN, E. and MARIN PUCHADES, V. and CASAMAYOR, G. and ČERNOCKÝ, J. and EGOROVA, E.",
  title="Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants",
  booktitle="The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.",
  year="2021",
  series="Lecture Notes in Computer Science book series",
  journal="Lecture Notes in Computer Science",
  volume="12946",
  number="10",
  pages="316--327",
  publisher="Springer International Publishing",
  address="Salamanca",
  doi="10.1007/978-3-030-85739-4\{_}26",
  isbn="978-3-030-85739-4",
  issn="0302-9743",
  url="https://link.springer.com/chapter/10.1007/978-3-030-85739-4_26#copyrightInformation"
}
Soubory
Projekty
Moderní metody zpracování, analýzy a zobrazování multimediálních a 3D dat, VUT, Vnitřní projekty VUT, FIT-S-20-6460, zahájení: 2020-03-01, ukončení: 2023-02-28, ukončen
Vícenásobné služby inteligentního konverzačního agenta pro přijetí, řízení a integraci občanů třetích zemí v EU, EU, Horizon 2020, zahájení: 2020-02-01, ukončení: 2023-04-30, ukončen
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