Publication Details

Business Process Simulation for Predictions

POSPÍŠIL, M.; HRUŠKA, T. Business Process Simulation for Predictions. BUSTECH 2012 : The Second International Conference on Business Intelligence and Technology. Nice: The International Academy, Research and Industry Association, 2012. p. 14-18. ISBN: 978-1-61208-223-3.
Czech title
Simulace obchodních procesů pro predikci
Type
conference paper
Language
English
Authors
Pospíšil Milan, Ing.
Hruška Tomáš, prof. Ing., CSc. (DIFS)
Keywords

business process simulation; business process intelligence; data mining; process mining; prediction; optimization; recomendation

Abstract

Simulation can be used for analysis, prediction and optimization of business processes. But models often differ from reality. Data mining techniques can be used for improving these models based on observations of process and resource behavior from detailed event logs.  More accurate process models can be used not only for analysis and optimization, but for prediction and recommendation. This paper focuses on decision mining and the duration of tasks in conjunction with personal performance based on case data, workload, and other factors. Some existing ideas are an improvement and others are new. Part of the research was validated on real data.

Published
2012
Pages
14–18
Proceedings
BUSTECH 2012 : The Second International Conference on Business Intelligence and Technology
ISBN
978-1-61208-223-3
Publisher
The International Academy, Research and Industry Association
Place
Nice
BibTeX
@inproceedings{BUT96975,
  author="Milan {Pospíšil} and Tomáš {Hruška}",
  title="Business Process Simulation for Predictions",
  booktitle="BUSTECH 2012 : The Second International Conference on Business Intelligence and Technology",
  year="2012",
  pages="14--18",
  publisher="The International Academy, Research and Industry Association",
  address="Nice",
  isbn="978-1-61208-223-3"
}
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