Publication Details

Nástroje pro procesní řízení v malých organizacích

MARTÍNEK, Z. Nástroje pro procesní řízení v malých organizacích. PRONT 04. Acta EVIDA No. 36. Plzeň: Sdružení Evida - konferenční servis, 2004. s. 42-48. ISBN: 80-86596-54-0.
English title
Instruments for process management in small organizations
Type
conference paper
Language
Czech
Authors
Martínek Zdeněk, Mgr.
Keywords

PROCESS MANAGEMENT, METRICS IN MANAGEMENT, PROCESS FORWARDNESS, SYSTEM OF QUALITY
MANAGEMENT, QUALITY AWARD, CUSTOMER RELATIONSHIP MANAGEMENT

Abstract

These days many small organizations must balance fast changing economic and
business conditions on market. For management it is necessary to realize that
they need better self-knowledge, meaning of metrics in management, assets and
differences of process forwardness, the same like meaning of building quality
management system and retrieving various quality awards. For these fields
appropriate features of selected methods and awards are exposed with reference to
their usefullness particularly in small organizations.

Published
2004
Pages
42–48
Proceedings
PRONT 04
Series
Acta EVIDA No. 36
Conference
PROject ManagemeNT, Praha, CZ
ISBN
80-86596-54-0
Publisher
Sdružení Evida - konferenční servis
Place
Plzeň
BibTeX 
@inproceedings{BUT17571,
  author="Zdeněk {Martínek}",
  title="Nástroje pro procesní řízení v malých organizacích",
  booktitle="PRONT 04",
  year="2004",
  series="Acta EVIDA No. 36",
  pages="42--48",
  publisher="Sdružení Evida - konferenční servis",
  address="Plzeň",
  isbn="80-86596-54-0"
}
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